Lifetime Guarantee

Lifetime Guarantee Badge

Here at Savanna Fine Art we create artworks that will last a lifetime. In fact, an artwork you purchase from us will outlast you and will hopefully be handed down to the next generation.

We use only the finest quality materials. Our museum grade canvas and archive quality inks are guaranteed to last a lifetime without fading, cracking or noticeable aging.

We are so confident in the quality of our products that we offer a Lifetime Guarantee on all our products.

Our lifetime guarantee covers any material defects such as warping, fading, cracking or flaking.

Our lifetime guarantee does not cover accidental damage such as scratches, scuff marks, imprints, breakage, tears or holes resulting from mishandling the product. We also exclude preventable environmental damage resulting from inappropriate storage or placement of your artwork, or due to water or steam damage, rust or salt deposits, mold or mildew, UV damage from direct sunlight, insect damage, smoke damage, fire, etc.

Our lifetime guarantee does not cover the natural stretching and sagging of canvas over time. This is not damage, and the canvas can and should be re-tensioned every few years, if necessary. This is normal, expected maintenance, as the stretcher bars are made from natural wood which may grow and shrink slightly depending on ambient temperature and moisture levels, and after a few years the canvas may need to be re-tensioned slightly to maintain a tight, flat surface. This can easily be done at minimal cost by any framer or printer. More on this below.

Our lifetime guarantee does not cover frames or stretcher bars not purchased from us, or damage resulting from third party stretching or framing. We also do not cover unframed, unmounted prints left in a tube or in storage as a loose print for extended periods. Careless contact with other papers, materials or objects may end up causing damage to your artwork.

Caring for your artwork

Fine art paper prints should be professionally mounted and/or framed and not left in storage or rolled up in a tube for extended periods of time. A light, careful dusting with a soft feather duster (not a dust cloth) is all that is required to keep your print looking great. Never touch a fine art paper print with your fingers, or attempt to wipe the artwork with a cloth. Paper is a more fragile medium than canvas and requires delicate care.

The canvas of a premium gallery wrap is professionally stretched over a frame (called spreader bars). Since the canvas has no solid surface or backing behind it, it is important not to place any direct pressure on the canvas. Don't push or lean on the canvas, or exert any pressure on the canvas which will cause it to sag or leave an imprint. When moving or storing your canvas, wrap it in protective bubble wrap and consider using a sheet of hardboard to protect the canvas from accidental pressure or damage.

Hang your canvas out of direct sunlight. Even though our museum quality canvas and inks are resistant to fading and UV damage and will last a lifetime, no product can withstand prolonged exposure to direct sunlight without some damage or fading.

If you light up your artwork with a dedicated spotlight (recommended) take care to avoid excessive heat from a light source positioned too close to the canvas.

Do not hang your canvas on a wall that suffers from rising damp, mold or salt contamination. It is best not to hang your canvas in a bathroom or kitchen where steam and excessive moisture may shorten its lifespan.

Your artwork needs minimal care and maintenance. A weekly dusting with a soft feather duster is all that is required to keep the artwork in top condition. If you feel the need to wipe the surface with a soft cloth, you can do this once or twice a year but do it very lightly, without any pressure, so the canvas does not lose its tension. And never use any solvent or cleaning agent on your print. (Wiping the canvas with a damp cloth is really only necessary in an environment where smoke or soot may build up over time, due to a fireplace or regular exposure to cigarette smoke.)

If your canvas starts to sag or lose its tension after a few years, it is possible to re-tension the canvas. Depending on your location and frame size, some of our frames come with corner wedges on the inside that can be used to re-tension the canvas. If your frame does not have corner wedges, it is best to take your premium gallery wrap to a professional printer or framer who will be happy to re-tension the canvas for you at minimal cost.

A fine art installation at a laser clinic

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